To all our valued employees, customers and community,
March 16, 2020, At 4:30pm today, Governor Sununu ordered all restaurants to close for dine in service effective after closing tonight until May 4, 2020. We have been directed to temporarily change the way we operate our business.
Effective as of March 17th, 2020, our locations will offer the following services.
- Our Concord, Laconia, and Center Harbor locations will be open for takeout and curbside pickup services. This includes O Steaks & Seafood Concord, O Steaks & Seafood Laconia, and Canoe Center Harbor. These services will be available from 4:30-7:30pm Mon-Thu and 4:30-8:30pm Fri & Sat. These locations will be closed on Sundays. More details will be available soon regarding hours for Rubbin Butts BBQ.
- We will continue to offer our Concord & Laconia Hotel and Inn guest room service.
- Bedford, Sunapee and Wolfeboro restaurants will remain closed through the mandatory closure. This includes Canoe Bedford, O Bistro and Suna.
- Guest Rooms: In order to slow the spread of COVID-19, and to promote and secure the safety and protection of the
people of New Hampshire, all lodging providers within the State of New Hampshire are hereby restricted
to providing lodging for vulnerable populations and essential workers only, as those terms are defined in
2. For purposes of this Order, lodging providers shall include hotels; motels; bed and breakfasts; inns; and
short term rentals such as those made available through VRBO, Homeaway, AirBnb and other services.
The term lodging providers shall not include public and private campgrounds, which may remain open.
3. For purposes of this Order, vulnerable populations shall include the following:
a) Children in emergency placements b) Persons who are victims of or at risk of domestic violence
c) Homeless individuals and families for whom hotels or other lodging accommodations and
operations are being used as emergency shelters
d) New Hampshire residents who are self-isolating or self-quarantining
e) Individuals receiving long-term, specialized medical care from a physician or other medical
provider located in New Hampshire and accompanying family members
t) Individuals in need of housing, accommodation and shelter due to extenuating circumstances
such as fire or casualty
g) Individuals unable to return to their homes outside of New Hampshire due to flight cancellations,
border closures, or other direct and material constraints on travel.
OUR PLEDGE TO YOU
We place our customers’ and employees’ health and safety above all else. During this health emergency, we’re doing everything we can to serve our community while also protecting our customers and employees.
As we adjust to change to our daily operations, some menu items may not be immediately available for takeout so that we can focus on providing the freshest available items to our guest while unfortunately having to limit some of our menu items
Keeping our restaurants clean and safe.
We remain committed to the highest standards of hygiene and cleanliness. Always adhering to our industries standards, we have strengthened our detailed procedures in this area to minimize the spread of COVID-19. These include more detailed sanitizing, including cleaning contact points such as door handles and counter tops, disinfecting bathrooms and high-traffic areas even more regularly with disinfectant. Reminding all employees of the importance of thorough and frequent hand washing.
We continue to follow official guidance from local, state, federal government and health authorities to ensure our policies and procedures reflect the latest information from those authorities. As additional information is available, we will keep you updated through email, our social media accounts and website.
We want to thank you for your continued support through these difficult times and most of all thank you for your trust in the Magic Foods Restaurant Group. We encourage you to keep one another safe and will look forward to seeing you all back in the restaurants soon.
Scott, Andy and all of Magic Foods employees